FAQ


What is your return policy?

At The Apple Tree you can return any unused, undamaged item including sale items (unless marked differently) for in-store credit in the amount of the item plus any tax. Bring the item into the store with your original receipt and attached tags and we will award you the credit in the form of a gift card.

What if I can’t come into the The Apple Tree to return an item?

In the case that you can’t make it into the store, you can ship your item and your receipt to the address listed here and we will award you your credit when we receive the package.

What items can I return?

You can return any unworn, unused, undamaged item that has the original tags on it and the original receipt. This includes full price and sale (though some exclusions may apply) items from The Apple Tree.

Do you only have the items listed on your website?

No, the items on our website are only a small selection of all that we have in our on-site store.

Can I make a phone order?

Of course! Call the number here during normal store hours and we will process your order directly over phone.

What are your store hours?

Monday-Wednesday: 10am-8pm

Thursday-Saturday: 10am-9pm

Sunday: 11am-5pm